Emergency care (Back-Up)

Advice and assistance in case of emergency: simple and fast!

You are also covered by your employer in case of emergency. Mothers and fathers are constantly faced with the challenge of juggling family and work life together with not much free time in. Our service offers you a simple and fast solution suitable for you and your family in cases of emergency. Each case of emergency is dealt with on a case by case basis, so each can be deemed a real emergency or not. Here we provide you with some basic information that could be useful to you.

 

How can I claim this service?

1. First contact our consultants (wps.de@care.com | 0800 / 377 33 00)

2. Please describe your emergency care as specific as possible and as quickly as needed. (Who, what, when? Why and particular details?).

3.  Unser Service sichert innerhalb von 2 Stunden zu, dass wir Ihnen eine geeignete Betreuungsperson oder eine geeignete Betreuungseinrichtung vorschlagen.

4. The care person will have contact with you to decide the details.

5. The care is secured.

6. Contact your advisor / consultant to ensure everything has worked accordingly

Please note:
It may not always be a day care center your children will be going to. We provide certified carers to look after your children in a familiar, family setting. Please note that our services and offerings are funded by your employer. The emergency must always be deemed to be in a professional context.